Refund policy
A full refund within 30 days of any payment. Last updated 15 October 2026.
Full refund within 30 days
If you are not happy, you can have a full refund of any payment made in the last 30 days. You don't need to give a reason.
How to ask
Email polisher.help@gmail.com, ideally from the address you paid with, and say you would like a refund. We issue refunds within 14 days of your email, to the card you paid with. Your bank usually shows it 5 to 10 working days after that.
Asking for a refund also cancels the subscription, so you will not be charged again.
If you cancel from your account within 14 days of first subscribing, we treat that as using your legal right to cancel and refund you in full.
After 30 days
You can still cancel at any time from your account to stop future payments. Payments older than 30 days are not refunded, except where the law says they must be.
Your legal rights
This policy is on top of your rights under UK consumer law, including the 14-day right to cancel a new subscription.